Tenant Relations

The foundation of Advance Realty's property management team success consists of quality operations, tenant retention and exceptional property appearance.

At Advance Realty, we pride ourselves on quality service, responsible attention to our tenants and in maintaining our buildings to the best of our ability. It is our goal to provide tenants with a comfortable, well functioning, pleasant work environment throughout the day.

The ability and instinctive capacity to know what the tenants want and what they deem to be the most important priorities can be the difference between profit and losses, vacancy or occupancy, or success and failure.

Our unprecedented approach to tenant relations, is evidenced in our "Tenants' Bill of Rights," which reaffirms our recognition that tenants are the lifeblood of our business. Hallmarks of Advance's "Tenants' Bill of Rights" include 24/7 access to property management staff, the highest standards of facility operations and management, well-defined safety and security measures, consistent technological investments and accurate and timely data management.

With the adoption of the Tenant's Bill of Rights, Advance has raised the bar on strengthening tenant loyalties-even for a company that consistently receives tenant satisfaction scores that are among the highest in the nation.  In a business in which retaining current customers is infinitely easier and less costly than acquiring new ones, leadership in tenant relationship management remains a critical strategic initiative for Advance.